Q1 – Does the picture reflect reality ?
All our pictures come from a photo shoot and are 100% natural. However, due to the light and the angle there may be slight differences.
Service informations :
About shipping :
Usually, the orders are processed within 1-3 days, 5 maximum. If it’s urgent please make a request when you place your order or contact our customer service.
You can track your order on the following website using your tracking number : www.17track.net/en.
When you place an order from Russia, your passport information will be required by the local customs in Russia. Please be sure that your information will never be told to a third party, and provide information to AliExpress in safety.
Please note that if you order from Brazil, Mexico or Chile, the postal system is usually slower. If you still do not get it within 2 weeks, please contact our customer service.
Please refer to the picture below to know your approximate delivery time :
About your purchase protection :
We accept return and refund if the item had any problem.
If your purchase protection time is expired, please contact us and we can help you to extend it. So your money will not go to our account.
You can cancel or change your order before shipping.
When the parcel is shipped, we can’t accept the cancellation or exchange. If you want to cancel the order please kindly choose the reason why you don’t want it anymore. If you are not satisfied when you receive your order, please contact us and we will solve the issue.
The refunds will be proceeding within 3-15 days by Aliexpress. If you have some problems with it please contact the Aliexpress customer service !
About the Feedback :
Please note us and leave a feedback when you receive your order.
If there is any problem with your purchase, please contact us before leaving a negative feedback or opening dispute : We always do our best to resolve the issue in a positive way.
As you can imagine, your good feedback is vital to our success.
Contact us :
We provide customer service : We will reply to your messages within 12 hours. You can contact us by mail or trader manager.
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